Spanair

Spanair was born inspired by the philosophy of providing the best quality in air transport service to all its passengers. After 20 years, the company is very proud to have consolidated itself as the first alternative in Spanish air transport.

The company’s priorities are to offer the best levels of safety, punctuality, comfort and excellence in service. With 327 daily flights (42 charter and 285 scheduled), a fleet comprising 58 aircraft and 3,524 employees, Spanair is a dynamic company that relies on experience and constant growth.

When Spanair began its operations in 1988, it transported 454.624* passengers, with sales of 36 million Euros. In 2007 some 11.2 million passengers flew with the company and consolidated revenues for the Spanair Group, reached 1.171 million Euros.

In 1999, Spanair signed an agreement with the European AIRBUS to renew and increase the fleet with 45 aircraft from the A320 family. It was decided to name these aircraft after some of the Living Spanish Universal Figures including celebrities such as Camilo José Cela (Author), Plácido Domingo (Tenor), Juan de Avalos (Sculptor) and the “Marques de Samaranch” The honoree President of the International Olympic committee).

Punctuality is a priority for Spanair, as well as for its passengers. For this reason, since February 2001, it is the only Spanish airline offering a punctuality guarantee commitment on its domestic routes, in line with the idea of ensuring the highest quality service to all its passengers both in-flight and on the ground. The Punctuality Guarantee system rewards Business Avant travellers with an Avant electronic voucher that can be exchanged for another flight travelling in any class that the passenger chooses and on any Spanair domestic route within the Spanish Peninsula or the Balearic Islands. To receive a free ticket that is valid for any flight to or from the Canary Islands, two Avant electronic vouchers will be required. An electronic voucher will also be given to passengers who travel Economy class that entitles them to a 25% discount based on the online or published fare and valid for the next time they buy any domestic flight operated by the airline. These conditions apply if the aircraft doors close more than 15 minutes after the scheduled departure time due to reasons attributable to the airline.

As well as this, since the 10th of March 2008 Spanair launched its Spanairx4 product, which gives customers flying its domestic routes the option of choosing between four different flight classes: Business, Avant, Economy Plus and Economy. The company is thereby offering its passengers a time-saving product, which enhances flexibility and adds to the advantages offered by the four classes.

Spanair was awarded the ALPHA Excellence in Marketing, which honors the company's initiative towards their passengers and improvement of standards in quality of service. Spanair was also awarded with an ISO 9001:2000 certified Corporate Quality Program and became the first Spanish airline to receive an IOSA (IATA Operational Safety Audit) certification.